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  1. What is Problem Solving? Steps, Process

    • Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cau… See more

    Generate Alternative Solutions

    Postpone the selection of one solution until several problem-solving alternatives have been proposed. Considering multiple alternatives can significantly enhance the value of yo… See more

    ASQ
    Evaluate and Select An Alternative

    Skilled problem solvers use a series of considerations when selecting the best … See more

    ASQ
    Implement and Follow Up on The Solution

    Leaders may be called upon to direct others to implement the solution, "sell" the solution, or facilitate the implementation with the help of others. Involving others in the implem… See more

    ASQ
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